Terms of Service

Terms of Service

By using this website and placing an order with Whitemore & Daughters, you agree to the terms below. These terms sit alongside our Privacy Policy, Refund Policy and Shipping Policy, which form part of this agreement.

Products and pricing

We do our best to represent every piece accurately, but colour and appearance can vary depending on your screen. Prices, discounts and promotions can change at any time without notice. The price that applies is the one shown at the moment you place your order and confirmed in your order confirmation email. We reserve the right to correct pricing or description errors.

Orders

When you place an order you are making an offer to purchase. We may accept or decline any order at our discretion. If we decline or cancel an order you have already paid for, you will receive a full refund. Please check your order carefully before submitting — once an order is accepted we may not be able to change it.

Shipping and delivery

Delivery times are estimates, not guarantees. We are not responsible for delays caused by carriers, customs or events outside our control. See our Shipping Policy for current estimates.

Returns

Returns and refunds are handled in accordance with our Returns & Refunds policy, which forms part of these terms.

Your rights under Australian Consumer Law

Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Where we are permitted to limit our liability, our liability is limited to replacing the goods, supplying equivalent goods, repairing the goods, or paying the cost of doing so.

Intellectual property

The content on this website — text, images, graphics, design and arrangement — belongs to Whitemore & Daughters or its licensors. You may use this site for your own personal, non-commercial use. Please don't reproduce, republish or redistribute our content without written permission.

Acceptable use

Please use this site lawfully. Don't attempt to interfere with the site's security, scrape or extract our content in bulk, impersonate anyone, or transmit malicious code.

Third-party links

This site may link to websites we don't operate. We're not responsible for their content, accuracy or practices. Please review their terms before engaging with them.

Changes to these terms

We may update these terms from time to time. The current version is always on this page, and continued use of the site after a change means you accept it.

Contact

Questions about these terms? Email info@whitemoreanddaugthers.com.